Professional Sound & Security, Inc.

Dave was a pleasure to work with. I had an entry level subwoofer installed which started causing rear deck / trunk rattles in my 2015 IS 250. He gave me a really good price for sound deadening my trunk and rear deck which have dramatically improved sound quality and reduction in rattles. He explained options I had in the future if I wanted to further improve my sound system. Great experience.

During 3 months I was searching for a good place to install my 3 way channel dash cam direct to my car battery for the parking mode stay on even with the car off. I went to different places including Professional Sound Security System. I learned that I have to look for 4 important things: Professionalism, Customer Service, Warranty and Price. In my journey I found cheaper price but nothing else, others no warranty, in others, I was treated bad because I am not an expert. I checked YouTube and trust me this kind of installations are not a game or something to figure it out because the electric part of your car is in the middle. When it comes to my car I prefer to pay a little extra but with peace of mind that everything will be fine. Professional Sound Security System have all the 4 things together. On Saturday 11/12/22 I went there. As soon as I arrived at the business, Dave treated me very well, as if I were a long time customer when he realized that I had no knowledge of installing the cameras, Dave was very gently and politely explained, how was the process; clear and transparent. When they finished the installation of the dash cam. He went above and beyond. He went with me to the car and explained in detail how the camera works, also to be sure that I was able to be comfortable with the lenses view. I have a warranty in the installation. I asked lots of questions and he answered all. Also, I can call him anytime with questions. I suggest to call in advance to make an appointment. But definitely my place to go.

Honestly this place is amazing. I came in on a Sunday (at 5PM) to have my infotainment screen changed with one that I bought online. Dave said they were closing in an hour but he would see if his mechanic could squeeze me in. Not only were they able to complete the work but they also did an incredible job. Highly recommend this shop to anyone that wants to be treated well and have their car handled with care.

As OEM of a look as you can get. So grateful for Dave and his shop for getting this head unit and back up camera installed on my E92 BMW. Thank you for the friendly customer service and peace of mind. Will definitely be returning.

I had a bad experience with a audio installation in Union City, so this time I did my research and saw the reviews for this place. The name Dave kept popping up and I see why. I called to inquire a price for him to figure out why my lights were dimming from the previous installation and also add a new amp and subs I brought to replace the garbage I brought from the other place… Dave told me to come to the shop after 3 so he can see what I have. I got there at 3:30 and my car was done before six. He explained everything to me in detail and didn’t try to rob me.. System thumbs like crazy and I’m beyond satisfied. I will definitely do business here again. Thank you Dave!