Cope Brothers & Sons

I've been coming to this mat since I moved back to Brooklyn years ago (even before the management change) and I love them. I use the drop off service and my clothes are always fresh and beautifully folded. And now they have dry cleaning too!! I'm so happy they're expanding!! It's amazing to see.

They're very friendly, very fast, and do a nice job on the wash and fold service. I like that they text you when your pickup is ready.

Apparently they are now closed on Mondays, but I was still able to drop off my laundry on Monday and get it back a couple hours later.

Dropped off my bedsheets and blankets one afternoon last week, hoping they offer expedited wash/dry services for an additional fee so that I had something to sleep on that night. Not only did they not charge extra, but they clearly stayed late after normal closing hours just to get our stuff done.

Price is very reasonable. They take payment by card at your front door, so you don't even have to change out of your slippers. And the ability to arrange pick-up and drop-off online is a huge plus for me personally.

Their delivery guy is super friendly, too, and refuses to take tips (company policy, apparently). And I love the fact that they text you with updates so you know when to expect them down to the minute; though you might get annoyed after the 3rd one.

I'm not the sort of person to write up online reviews, even when service is particularly good or bad, but this is an exception. In fact, I believe my exact words in describing this place to my husband were, "Holy cow, this is some futuristic Tokyo s---!" Maybe I just haven't been to any good laundromats before, but flat screen TVs and free WiFi? Seriously?!

I was a little out of their delivery area and they added me to the list shortly after sending an email requesting for delivery service to my apartment. They sent email and text updates/tracking upon arrival for both pickup and delivery. It was quick and hassle free. My clothes came back folded in bags and nicely washed. Customer service was great/very friendly! 10/10 will use again.