Cavalier Customs

Great motorcycle shop with gear, bike storage and friendly staff.

I didn't have the ideal situation but don't think that it was the shop's fault + there were many positive aspects to our interaction. I would give my business to George in the future. He gave me same-day service (every other shop would have taken weeks to pickup), personalized attention via text, and lots of transparency throughout the process.

After my accident, George was very communicative via text and cell phone calls, and drove out to me in East Village to pick up the bike with same day's notice. He was super transparent showing me where he was purchasing parts and for how much, so I didn't feel hoodwinked. The repairs seemed simple, and due to unfortunate supply issues with the suppliers, I didn't get my bike back for 8 months. I was frustrated, and there were months when I wish the shop was more communicative about the status. But after expressing some frustration, George became very responsive and gave me regular updates about the status of the incoming parts. Eventually, he charged me nothing for labor to account for the unfortunate situation.

George and the team at Cavalier Customs are some of the most knowledgeable, patient, and kind individuals I've had the pleasure collaborating with. I've only had my motorcycles for one year, however, in that time I have encountered two other motorcycle service providers who both were a far cry from the team at Cavalier Customs.

Cavalier Customs stands apart from the rest because of their unique business model wherein they're interested in educating the customer. They have held true to this model with me. I own two late 70's Hondas. They've made it their purpose to ensure I understand not only what they're doing but also how to do it myself. If you want to learn then this is the team to come learn with. Their shop is fully equipped, they know what they're doing, and they can can ensure that you get the information you need to best work on your motorcycle.

Now, let's face it, we've all got busy lives and maintenance isn't for everybody. If you are not interested in doing this work yourself or learning about it from experts then you may leave your bike with Cavalier Customs. They will stand behind their work to make sure it is done right!

Real. Good. Service.
When it comes to great service, these guys didn’t give me the runaround and no BS, I got a fair price on the work I had done and the bike runs great. Will be returning in the future.

I can't speak more highly about this shop! The owner is friendly, professional, and very knowledgeable. We will most definitely be coming back to them for all of our bike needs.