Ball Chain Mfg., Co., Inc.

Contact and Address

State:	New York
Address:	741 S Fulton Ave, Mt Vernon, NY 10550
Zip code:	10550
Phone:	(914) 664-7500
Website:	https://www.ballchain.com/

Opening Hours:

Monday:	8:00 AM – 5:00 PM
Tuesday:	8:00 AM – 5:00 PM
Wednesday:	8:00 AM – 5:00 PM
Thursday:	8:00 AM – 5:00 PM
Friday:	8:00 AM – 5:00 PM
Saturday:	8:00 AM – 12:00 PM
Sunday:	Closed

Reviews

Lauren Kosseff

(November 10, 2022, 2:14 pm)
Great masks and amazing customer service! I have placed several orders with this company. One time, I ordered the wrong masks by mistake and they sent replacements at no extra cost and just asked me to donate the other ones to someone who needed them.
Bruce Biskin

(July 12, 2022, 5:18 pm)
The best customer service! When the package did not appear in my mailbox Sunday morning, July 3, despite USPS claiming to have delivered according to the tracking information, I reported it immediately on Sunday, July 3. I had a response within 3 hours FROM THE OWNER, indicating that the order would be resent, which it was. When the original package appeared in my mailbox on Tuesday, July 5, I contacted Ball Chain and was told not to worry about returning the second shipment, but simply keep — or donate — the extra masks.

Though such outstanding customer service used to be the standard, I have rarely experienced it over the past 10 years, particularly with respect to online purchases. Assuming Ball Chain carries the masks and other products you need, I wholeheartedly recommend you purchase from them. Well-vetted products (in fact, they very recently began testing their masks in-house), good prices — and outstanding customer service. I couldn't ask for much more.
Pamela Seger

(June 6, 2022, 4:48 pm)
I placed a recent order for K95 masks and put in the wrong shipping address but did not realize it until I had submitted it. I emailed the company and asked if the shipping address could be changed and I received an almost immediate response, and they corrected my error. Next, this order did not come and the tracking (for about 2 weeks) just said it was at my Post Office waiting to be checked in. I again emailed the company, received an almost immediate response and they shipped me a replacement order. Their customer service is amazing, I highly recommend this company. And the masks are good quality.
Jeff Bud

(September 5, 2021, 3:05 pm)
Purchased KN95 masks from their website after searching Amazon and only finding potentially counterfeit masks. Legit KN95s are good for Covid and smoke. Ball Chain’s masks are the real deal. Great quality, fit and free quick shipping. I’m sold!

Write a Review

Questions & Answers

What is the phone number for Ball Chain Mfg., Co., Inc.?

The phone number for Ball Chain Mfg., Co., Inc. is (914) 664-7500.

Where is Ball Chain Mfg., Co., Inc. located?

Ball Chain Mfg., Co., Inc. is located at 741 S Fulton Ave, Mt Vernon, NY 10550

What is the internet address for Ball Chain Mfg., Co., Inc.?

The website (URL) for Ball Chain Mfg., Co., Inc. is: https://www.ballchain.com/

What days are Ball Chain Mfg., Co., Inc. open?

Ball Chain Mfg., Co., Inc. is open:
Monday:8:00 AM – 5:00 PM
Tuesday:8:00 AM – 5:00 PM
Wednesday:8:00 AM – 5:00 PM
Thursday:8:00 AM – 5:00 PM
Friday:8:00 AM – 5:00 PM
Saturday:8:00 AM – 12:00 PM
Sunday:Closed